Frequently Asked Questions

Everything you need to know about your Chase Elliott gear and orders.

How long does shipping take for race day apparel?

Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout for fans who need their gear before the next race.

Are the die-cast cars sold here officially licensed?

Yes, all Chase Elliott merchandise, including die-cast cars, apparel, and collectibles, is 100% officially licensed by NASCAR and Hendrick Motorsports.

What is your return policy for damaged items?

We offer a 30-day return policy. If your merchandise arrives damaged or defective, please contact our support team with a photo of the item to receive a pre-paid return label and a full refund or replacement.

Can I track my order once it has shipped?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Do you offer international shipping to fans outside the U.S.?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.